need my statement

Item: Vodacom
Rating: 2
Author: lalitha S

I am being debitted for payment, but am not receiving my statement. I have to phone to get my statement emailed to me. But now when I phone and request my statement, I get an email saying that the batch has failed. All I want is for vodacom to send me my statement regularly. I need to know what I am paying for.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

31 Mar 2016, 14:26

Hello lalithasewnarain,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply31 Mar 2016, 14:26

Official

Best regards,

need my statement

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