cC
certainful C

1 reviews | Active since May 2017

05 May 2017, 08:27

Need my invoice for warranty repair

<p>I recently ordered 2 new s7 edge upgrades join receiving the phones i didn't scrutinize the invoice. Only when 1 phone needed repair i realized it wasn't listed on my invoice. I called vodacom on Tuesday to request the invoice for the second phone and on Friday they emailed me a copy of the invoice i already have which doesn't last the phone in question. I need to repair my phone before the problem gets worse. </p>

0
Replies (1)
Vodacom
Vodacom's reply05 May 2017, 08:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team