Need a contract? Stay away from Vodacom

I’ve been complaining about Vodacom locking my line for no apparent reason for a whopping 3 months now, and they’ve taken it to a new level by charging me an unlocking fee every time I call customer care to complain about the line being locked. I am literally at a loss for words, how is this even legal? I’ve reached out to the National Consumer Commission several times to alert them of this, hopefully they intervene and levy some sort of fine for such dishonest practices. I am continuing my efforts to get out of this contract and will most definitely use social media to get the word out that as consumers we don’t have to put up with this and can exit these onerous contracts.