Nearly Impossible To cancel Vodacom **** Contracts.

Vodacom I do not know what you guys are doing but man the level of bad service and even worse Cancelation services are astonishing. I Took out a Home Uncapped 30MB LTE contract last year, I signed for uncapped which they did not even give me the T&C's for the internet until i already signed. Then I found there is a FUP on the link, that i could live with, I mean, Yeah fine FUP is 4Mbps thats fine. But i signed for R799, Paid that like never from the start. The first payment was alot more, the second payment was R823 and all payments after that was R823, That was not what i signed for, Complained, Was told it is inflation, Ok fine take the loose i said to myself. Now they changed the Home UNCAPPED , See UNCAPPED is CAPS. that means unlimited data, and changed it to a HARD Lock Capped account. but i still need to pay for the Uncapped i signed up for. I think not, Then they sent out Emails and SMS stating they will cancel the account without any other Penalties encured if you do it before 15 March 2023. Now lets see. I have been trying to cancel for almost a month now, From the 16 Feb 2023 and Every single day i call, They log it for Cancelation, Still have not received SMS or Email stating it is canceled or In progress of being Canceled. Now I have spoken to about 50 people by now, Every single time its the same story. I will log Cancelation now and escalate it to my Manager immediately. and Now im sitting here, Knowing for a FACT that they will not cancel it, I am not using it, Went to another Service Provider, They will also Most Definately Charge me the End of this month where i have canceled it in FEB already. How do they run a business like this, IT is Worse than ESKOM and ESKOM is bad. I need Answer and i need them Now.

So Now a Note to What Ever Representative from Vodacom will reply to this msg, Dont tell me to call Cancelations as that does not work. Dont tell me you are looking into the Matter as that also does not work, Dont Send me a hidden Message as that is just stupid, Keep it open so that every single person can see what Bull Shat you reply to people. Now its your turn to Contact me, Dont try and contact me on the Data Sim, Its called a data sim for a reason, My number is on my Profile here and If its not then you dont know how this platform works. Get your act together and get this sorted out now, I have also Asked my Company i work at for Legal advise and they will back me with enough fource to make Vodacom Suffer.

I am at this point Quiete Fed Up with your BS and Run arounds that I am almost at the point to use my Computer Knowledge for Malicious intent towards Vodacom.

Awaiting your call.

Kind Regards David