WA
Warren A
1 reviews | Active since Mar 2013
29 Mar 2021, 15:12
Nashnanoena Sonday is ***********
Nashnanoena Sonday is *********** .. SR*** .. First she signed me up for the wrong plan, then she took 5 days to fix up that issue, then she took 2 days to ask me for bank details, then after 3 days she asked me for bank statements (she could have asked for all the documentation at the same time).. She also loaded another customers contact details on my account and Vodacom read to me confidential information of another customer.
Its taken over 2 weeks since i signed up for the service and it seems like I am still far from getting my hardware..
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Replies (2)
Vodacom's replyOfficial
29 Mar 2021, 15:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2021, 15:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WA
Warren A's updateReviewer Update
29 Mar 2021, 16:08lies! nobody ever calls me back , that's just an automated script replying the same comments to all complaints
WA
Warren A's update29 Mar 2021, 16:08
Reviewer Update
lies! nobody ever calls me back , that's just an automated script replying the same comments to all complaints