1 reviews | Active since Dec 2016

12 Dec 2016, 15:30

Name and shame usolicited SMS messages

<p>I sent a complaint ast wek in respect of SMS messags coming on to my Alarm SMS System without m being able to "Opt out". Since my last complaint I was informd that a Vodacom reprsentative would be in touch with me and since thn today only I have been flooded with the same style messags from the following companies</p> <p> </p> <p>VODACOM (1GB FREE DATA https://goo.gl/DyQWCV) x2 messages</p> <p>VODACOM SEND 20 FREE SMS/DAY http://goo.gl/TdtYNn) x 3 messages</p> <p>JUST4YOU (*123#)</p> <p>SHOPRITE (REGAL TOFFEE'S & CHOCOLATES)</p> <p>SHOPPING VOUCHERS (http://adstryx.com/?a=18837@c=57668&s1=pcm)</p> <p> </p> <p>The fact that Vodacom have not bothered to call me and t sudden spate of extra SMS messages on this "Private" sms line leads me to believe that am now being targeted by Vodacom because I had the ***** to complain. I want to know from Vodacom how to get in touch with these advertisers so that I can out an end to this, or even lay charges.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team