MC
Marius C
1 reviews | Active since Aug 2017
09 May 2018, 19:29
Naguil data
Ek het ń 4 gig data ****rak uitgeneem, 2 gig van die 4 gig is naguil data. Ek kry nie die 2 gig naguil data nie. My tak sê, my ****rak wys 2 dag en 2 nag, ek moet vodacom klientediens s***el. Klientediens sê by hulle wys geen naguil data nie, ek moet my tak gaan sien.
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Replies (2)
Vodacom's replyOfficial
09 May 2018, 19:30Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2018, 19:30
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 May 2018, 11:59
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply10 May 2018, 11:59
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,