TP
Thys P

1 reviews | Active since Jul 2011

29 Aug 2018, 08:06

MYvodacom, still not working

The vodacom portal myvodacom is useless. Everytime I logon and try to buy additional data for one of our topup packages it gives me the following message "unfortunately we are experiencing technical issues". How long will this go on for????? I call in to the business department and consultant on the line says theres nothing wrong with the system. What a joke.

0
Replies (2)
Vodacom
Vodacom's reply29 Aug 2018, 08:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Aug 2018, 16:53
Official

Good Day

Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards

Dominic