JH
Japie H

1 reviews | Active since Nov 2010

31 Jul 2015, 19:54

myvodacom.secure

Why is that that our online/web access to invoices, bills and usage statistics is not available most of the time? Or cannot ever display properly/accurate information? <br> <br> If you have the right to one-sidedly increase contract amounts and costs then surely you have the obligation to make sure that the little that you provide is functioning properly?<br> <br> When one buys a data bundle it reflects in the bill, but it is not visible under data available for example?

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2015, 09:14
Official
Hello Datauser,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,