1 reviews | Active since May 2015
MyVodacom Registration Still Impossible
Since joining Vodacom on a new contract in March, I've been trying to register on the MyVodacom app. It seems a glitch on the system is hampering my attempts, and nothing has come of numerous requests to Vodacom for assistance. <br> <br> The furthest I can get in registering on MyVodacom is still the registration page, where a OTP is sent to my cell number to confirm registration... and nothing ever arrives on my phone. Despite trying via the App and the website. <br> <br> So this comes at the tail-end of a 2 month process of trying to get Support from Vodacom. My problems were addressed first by numerous consultants at the Call Centre (to no avail), and then by a Technical Team who contacted me initially to say they were investigating what was wrong. All were very friendly and keen to help, but it's been almost a month now since I've had any feedback, and I still can't register!<br> <br> Having to spend 10-15mins on the phone with a call centre consultant to buy TopUp bundles for my Smart M package is tedious and backward Vodacom. <br> <br> I am disappointed this has been such a difficult and impossible process.
We have updated your Vodacom Online profile as requested. Please see email regarding the update. We do apologise for the inconvenience caused.
Kind Regards
Vodacom Consumer Websites
We have updated your Vodacom Online profile as requested. Please see email regarding the update. We do apologise for the inconvenience caused.
Kind Regards
Vodacom Consumer Websites
