myvodacom portal technical issues not being attended to

<p>I am unable to login to the myvodacom portal to view my account and access online services for the past 3 days.</p> <p> </p> <p>I tried clicking on the "Forgot password" link to reset the password, this takes me to another screen were I enter the captcha code and a OTP pin that got smsed to me, however, upon submitting the new password, I get the following error :</p> <p>"Unfortunately we are having tecnical issues and are working to resolve these as soon as possible. Please try again later."</p> <p> </p> <p>I calle dthe helpdesk on Monday and they informed me that they are aware of this issue as many customers have phoned in to complain about it, yet, 3 days later its still having issues.</p> <p> </p> <p>This is unnacceptable for a company of Vodacoms size. </p>