MS
Mike S

1 reviews | Active since Jun 2016

10 Jun 2016, 13:22

MyVodacom App - OTP notification - Hacked or not ?

<p>I have the myVodacom app installed on my phone, was asked to login. My password did not work, so asked for password to be resent. The email I received in my Gmail account had this</p> <p>典his e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html </p> <p>IS THIS A VODACOM website ..its got a webmail address???</p> <p>I WANT TO KNOW IF MY ACCOUNT/PHONE has been compromised ??</p> <p>- the Vodacom CHAT consultant had no CLUE what I was talking about, and said that it was NOT a vodacom web address . The other 2 customer care consultants on 082 111, could not assist either.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 13:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team