1 reviews | Active since Jul 2016
MyCoolMobi Service that I did not subscribe to PLEASE HELP!
<p>Hi,</p> <p>I have been receiving "Spam" messages from the following number +27 (82) ********** with the below message:</p> <p>"Reminder: You are subscribed to MyCoolMobi http://mysocoolmobi.com cost R10/day.For help call ********** 688. To unsub, sms stop to ********** 2257."</p> <p> </p> <p>I have had no luck with Vodacom, they have redirected me to other providers/companies by giving me a bunch of number to phone. While using up all my airtime and the daily fee of R10 being deducted from my account from the above mentioned "MyCoolMobi" service that I have not subscribed to what so ever and why would I subscribe to such a service to receive polyphonic ringtones on my IPhone 6, really?</p> <p> </p> <p>Please I really need help with this. I'm paying Vodacom every month for such bad service and with no assistance.</p> <p> </p> <p>The numbers I had to call are below and haven't had anyluck with any of them, please see number below.</p> <p> </p> <p>Vodacom Customer Care: 082 111</p> <p>Exact Mobile Customer Care: ********** (Vodacom directed me to call them, and I have no affiliation with Exact Mobile and have not subscribed to any of their services)</p> <p> </p> <p>PLEASE HELP ME!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
