LC
Leon C
1 reviews | Active since Apr 2023
29 Jan 2024, 15:48
My wife has a Cellphone contract with 2 phones
My wife has a Cellphone contract with 2 phones. She never received a legal contract with all details on it? The statement amounts are incorrect I urgently want to make a payment online payment!!!! They can't provide us with their banking details ??? It is already a week ago.
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Vodacom's replyOfficial
31 Jan 2024, 17:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jan 2024, 17:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team