GS
George S

1 reviews | Active since Nov 2016

22 Nov 2016, 10:40

My Vodamail email account stopped receiving my mail

<p>I have been using my Vodamail email account for many years. All of a sudden I stopped recieving mail. I can still send mail but not send. </p> <p>I reported the issue and obtained a ref no. After 4 days still not a word from Vodacom. I called again twice with the same response: matter pending.</p> <p>I spend more than R2000 a month on Vodacom accounts, and they could not bother about all my important emails that I cannot recieve! Pathetic!! </p>

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2016, 12:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team