1 reviews | Active since May 2011
My Vodacom Website
<p>My frustration levels with the My Vodacom website are relatively high as I constantly receive the error message, "Unfortunately we are having technical issues and are working to resolve these as soon as possible. Please try again later.</p> <p>The amount of time one has to wait is undefined as I receive this same error for weeks now and nothing has ever been resolved.</p> <p>There is no way to forward screen shots of issues to somebody at Vodacom to look at it as there are no email contacts provided and my faith in the call centre and the SOLUTIONS team has deteriorated to such a point that I do not even want to try and call in as resolution is not their strong point.</p> <p>Asking for a call back is a waste of time as it simply gets ignored so my only option was via Hello Peter.</p> <p>Please can somebody have a look at this and assist. These errors are continually encountered when trying to manage or add new linked numbers to the profile. I have even deregistered and reregistered to no avail.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Any feedback Vodacom?
Any feedback Vodacom?
Any feedback Vodacom?
Any feedback Vodacom?
