1 reviews | Active since Sept 2013
My Vodacom Website / *111# not working
<p>For the past 2 - 3 weeks, if you log into My Vodacom, you can't buy any data. Even if you dial *111# and choose the option to buy data it says "no products available". I even received an text that says that says 19 November 2016: "Your data has run out. Out of bundle rates apply. Buy 5GB data bundle valid for 30 days at R399 by dialling *124#" , because of the my vodacom not working or the *111# option, i chose the *124# unfortunately with no success, also didn't work.</p> <p>So i phone 082111, there are different options for languages and i've chosen Afrikaans, but still at the end of the day i wasn't helped in afrikaans, so what is the use of this service option? </p> <p>The person just said the technician's are working on it and are aware of the problem? Serious?! For more than 3 weeks and they can't resolve this? (It will take 36 - 48 hours to resolve) Ridicolous.</p> <p> </p> <p>"Join the best South African Network" seriously not the correct logo to have.</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
