SK
Spha K

1 reviews | Active since Nov 2021

25 Nov 2021, 14:33

My vodacom prepaid number is admin locked without notification to me

My vodacom prepaid number stop working (admin locked) since tbe 2nd of November 2021 without any notice, I've been on their Shops trying to get sorted.... Call center can't help too,... Vodacom forensic department is unreachable.. I've tried all possible avenue to get it addressed wth vodacom... There's no one to account

Im very frustrated because most of my things are linked to the number

Kindly please help me out.. Alternative number ***

Vodacom service is bad... Very much bad

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2021, 21:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team