SK
Spha K
1 reviews | Active since Nov 2021
25 Nov 2021, 14:33
My vodacom prepaid number is admin locked without notification to me
My vodacom prepaid number stop working (admin locked) since tbe 2nd of November 2021 without any notice, I've been on their Shops trying to get sorted.... Call center can't help too,... Vodacom forensic department is unreachable.. I've tried all possible avenue to get it addressed wth vodacom... There's no one to account
Im very frustrated because most of my things are linked to the number
Kindly please help me out.. Alternative number ***
Vodacom service is bad... Very much bad
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Replies (1)Vodacom's replyOfficial
25 Nov 2021, 21:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2021, 21:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
