My Vodacom not Working

<p> I e-mailed the My Vodacom support - I can not access the my Vodacom App. It keeps on saying technical difficulties for the past week. When I try to log in on My Vodacom online it throws me back to the log in page but I receive an sms stating I'm logged in. This is very frustrating as I cannot look at my Vodacom Wi Fi balance or do anything. My Vodacom has been updated on my phone to the latest version. </p> <p><br />Sphiwe Kabini e-mailed me back and said it was pending investigations. This was the 27/01/2017</p> <p> </p> <p>We are now on the 02/02/2017 - six days later, I have e-mailed him yesterday and asked for feedback. I haven't received any.</p> <p> </p> <p>I am very dissapointed in the service as I cannot see my balance on my Wi-fi ****le. I always used the app for this purpose. They should have by now found a solution to the problem or given me an option to resolve this matter.</p> <p> </p> <p>Riana</p> <p> </p> <p> </p>