MF
Marius F
1 reviews | Active since Sept 2018
07 Nov 2020, 13:26
My Vodacom never works properly
My Vodacom simply never works correctly. Always bugs that jusst don't get fixed. See this Youtube Video as a demonstration of a current problem that they simply don't fix. https://youtu.be/dm9XhRRLHPw Vodacom, Please don't apologize and assure me of your best service. That is a lie.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Nov 2020, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2020, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MF
Marius F's updateReviewer Update
07 Nov 2020, 17:19Thank you for .... Bla...bla...bla.. Bull****... So irritating and condescending...
I will be surprised if someone contacts me. Even more surprised if he/she understands the problem and astounded if he fixes it.
I will be surprised if someone contacts me. Even more surprised if he/she understands the problem and astounded if he fixes it.
MF
Marius F's update07 Nov 2020, 17:19
Reviewer Update
Thank you for .... Bla...bla...bla.. Bull****... So irritating and condescending...
I will be surprised if someone contacts me. Even more surprised if he/she understands the problem and astounded if he fixes it.
I will be surprised if someone contacts me. Even more surprised if he/she understands the problem and astounded if he fixes it.
MF
Marius F's updateReviewer Update
09 Nov 2020, 09:03Now Vodacom tells me to re-register the complaint again, this time as a private email. I suppose they are embarrassed and want to keep their failures secret. I made a video on Youtube to demonstrate the problem which they, obvious from their response, did not watch.
Lets be clear. Vodacom has only responded with standard messages, no actual response has been forth coming, so Hello Peter, don't be fooled into believing that they responded.
Lets be clear. Vodacom has only responded with standard messages, no actual response has been forth coming, so Hello Peter, don't be fooled into believing that they responded.
MF
Marius F's update09 Nov 2020, 09:03
Reviewer Update
Now Vodacom tells me to re-register the complaint again, this time as a private email. I suppose they are embarrassed and want to keep their failures secret. I made a video on Youtube to demonstrate the problem which they, obvious from their response, did not watch.
Lets be clear. Vodacom has only responded with standard messages, no actual response has been forth coming, so Hello Peter, don't be fooled into believing that they responded.
Lets be clear. Vodacom has only responded with standard messages, no actual response has been forth coming, so Hello Peter, don't be fooled into believing that they responded.