RM
Rorisang M
1 reviews | Active since Jan 2014
03 Mar 2016, 12:12
My Vodacom app/website
Every time I log on to the my Vodacom app, am told that my account is arrears only to find out that it is not after wasting 20 minutes of my time calling their call centre. Furthermore, it never seems to work a 100%, there is always a functionality that is not working. Today is the resetting of a password and tomorrow it will be something else.
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Vodacom's replyOfficial
03 Mar 2016, 13:10Hello Lady R,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 13:10
Official
Hello Lady R,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team