1 reviews | Active since Jul 2016

12 Jul 2016, 05:29

My Vodacom App not working for months now.

<p>It’s been months since my Vodacom App worked correctly, and reflected the right balances.</p> <p>It shows the wrong voice minutes and data balances. Even my bill amount, displayed at the top is wrong !!</p> <p>I can’t buy more data. That was a feature I often used. Seriously Vodacom ***.</p> <p>To have a service that doesn’t work is a huge embarrassment, rather deactivate it.</p> <p> </p> <p>It’s time for me to upgrade my cell phone contract, but I am pushing myself to wait until my contract expires.</p> <p>I rather go to Telkom or MTN. Can’t stand the thought of staying with such a pathetic company.</p> <p> </p> <p>Please stop promoting the ‘my Vodacom app’, it’s just dumb !!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2016, 08:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team