MY VODACOM APP NOT WORKING FOR MONTHS!

I have a data contract and cannot check my data balances for months now as the app is not working for data balances. I keep having to call the call centre to check my data balance and keep getting told the problem has been escalated and technicians are working on it. A) If vodacom knows there is a problem with the app, why cant you display a banner when you log in informing your customers of the problem. Surely that is common sense. B) It is incredibly irritating having to listen to a pre recording of how great the app is everytime I phone in when I am only phoning in because the app is not working. <br> <br>