My Vodacom and Number Portability

Complaint number 1: The My Vodacom is not functional. When I buy data I cant use it but they are not shy to charge it to my account. I have complained about it to Vodacom. A week ago they said it will be fixed within a week. A week has now gone by and still it is not fixed. Even the call centre lady admitted the My Vodacom app is not working properly.

Complaint number 2: I tried to port my Telkom number to Vodacom because the Telkom coverage in my is terrible to say the least. After about 3 weeks and numerous calls to Vodacom it has still not happened. It appears the don't know how to do it or just don't want to.