LG
Louis G
1 reviews | Active since Feb 2017
29 Jun 2020, 14:38
"My Vodacom"
The "My Vodacom" app is pretty useless. Cannot view data balances and so keep running into more expensive data before being able to recharge. The online version of "My Vodacom" is worse. I have an idea that they deliberately try let you overrun your short term data bundle so that they can make more profit out of you. Happens more often than not. All I want to do is be able to see my balance so that I can top up before it gets too expensive! How hard can that be?! Surely
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Replies (1)Vodacom's replyOfficial
29 Jun 2020, 16:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2020, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
