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Bradley M

1 reviews | Active since Sept 2019

07 Jan 2023, 06:32

MY TV OR NOTHING

VODL15591

As a client I m very disappointed. The way this whole TV issue has been handled is very bad.

If Vodacom as an entity decides to go to bed with ************* partners, why must I suffer as a client. Vodacom sold me a contract. A router, a sim and a tv but because Vodacom chose clowns for partners and a month later I still don't have my tv and there is no clear indication as to when my tv will be delivered. You preferred clowns don't even have the slightest idea about anything happening.

I m no longer taking the fight to Digital planet and Nuclears or whatever their name is simply because they are idiots and I don't know them.

NOW THIS IS WHAT WE GONNA DO, I WANT MY TV FROM VODACOM. SIMPLY BECAUSE IT WAS ON VODACOMS WEBSITE I SAW THE AD. I BOUGHT THE TV BECAUSE OF VODACOM. VODACOM BROUGHT ME INTO THIS MESS. NOW VODACOM NEEDS TO SOLVE IT.

THE ONLY POSSIBLE OUTCOME I WANT FROM THIS IS EITHER VODACOM TELLING ME WHICH STORE TO GO AND GET MY TV FROM. IF NOT PLS CANCEL ALL THE 8 LINES I HAVE WITH YOU

0
Replies (2)
Vodacom
Vodacom's reply07 Jan 2023, 12:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BM
Bradley M's update09 Jan 2023, 11:02
Reviewer Update
As I indicated in my complain. If vodacom is not going to see to it that I get all the items they advertised and sold to me the next move is that we cancel the whole account I***. I don't see any mention of that in your response. Now I m expecting to receive text confirming cancellation of the whole account.