My terrible experience with Vodacom continues

My terrible experience with Vodacom continues. After cancelling my Vodacom Fibre contact in December. Regardless of the service that Vodacom was unable to provide. I was told I will need to give a Calendar months notice. Which I have accepted. I have just been informed that my cancellation date has been moved. From the 1st of February to the 10th of February. I have asked for a contact number for the regularity board that I can report this to. I was told by the Vodacom agent she is not allowed to give it to me. It has been a struggle since the 5th of December, and Vodacom continues to move the goal post as to getting out of my contract. I am at the point. It is starting to feel more like a dictatorship, that a customer agreement. Don't not make the same mistake I made and sign up with Vodacom Fibre.