My SIM card was hacked and these ******* sent them selves airtime! Now vodacom says I owe them

Item: Vodacom
Rating: 1
Author: Sonto L

My SIM card was hacked and these ******* sent them selves airtime! Now vodacom says I owe them. I can’t even buy airtime still waiting for investigation yet no feedback is received it’s been over two weeks now.

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Replies (1)

Vodacom's replyOfficial

12 Apr 2023, 14:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Apr 2023, 14:24

Official