ZN
Zanele N
1 reviews | Active since Aug 2023
23 Aug 2023, 08:37
My sim card suspended
Vodacom suspended my simcard without any valid reason, tried to call and communicate via Facebook but I was told to buy a new simcard because they are busy investigating whatever. That was my primary number I've had for over 10 yrs now. I'm so frustrated by this.n
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Vodacom's replyOfficial
23 Aug 2023, 10:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Aug 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team