GV
Gerhard V

1 reviews | Active since Feb 2015

23 Feb 2015, 08:41

My \Service"provider!"""

Very disappointed in the service received!<br> <br> Received an account for December of R1500- which was double my normal amount, figured it might be possible as I was on holiday and did not have the luxury of free Wifi at the office as I normally do, so I left it. However my statement for January was R4100 (Never over R800, except for the December statement) which is absolutely ridiculous as I use the office Wifi everyday from 08h00 to 17h00 - and after querying the statement I have not received any response what so ever!<br> <br> I have cancelled my debit order - as I will not pay this statement until I receive a detailed report showing every single MB used! Vodacom can take this phone and shove it. Switching to another service provider!<br> <br> Thank you for nothing.

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2015, 07:55
Official
Hello Gerhard08,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team