TB
Tammy B

1 reviews | Active since Mar 2013

23 Mar 2016, 13:05

MY SECOND COMPLAINT AND STILL NO REPY!!!

RE : URGENT REQUEST FOR X2 CONTRACTS <br> <br> Before I begin I have to start and tell you what I think of Vodacom...<br> Two years ago I decided to open my very first cellphone contract ever - for some reason I went with Vodacom.<br> From there on the rest was history - non stop issues / account issues / lack of customer service etc<br> <br> My two contracts *** + ***) are expiring the end of March 2016 - I am so excited about this!<br> But to my luck I have been calling Vodacom for a full week now to only be put on hold for over 30 minutes until I decide to give up because YOU are wasting my time!<br> <br> I then had no choice and I posted my complaint on HELLOPETER.COM which to my no surprise I had not one senior person contact me and take action.<br> <br> All I want is for someone to cancel my two contracts so I can change my numbers over to prepaid until I do some research and activate another contract with a DIFFERENT cellphone provider other than Vodacom.<br> <br> I cant wait to never have to deal with you ever again in my life<br> <br> Please do me a favour whoever reads this please pass this on to management!<br> <br> I await your URGENT reply or acknowledgement that the request has been actioned!!!!!<br>

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 14:37
Official
Hello tammy1987,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team