1 reviews | Active since Jul 2016

31 Jul 2016, 22:47

My profile was sold

<p>Hie my name is nkululeko I'm based in Johannesburg cbd ,I'm having a problem I bought a contract phone at vodacom Eastgate shopping mall i submitted my profile with work and banking details and after I was approved the staff working there sold my profile to their friends at mtn and cell c, and phones were taken under my name,I don't know how because i didn't open any accounts with mtn and cell c,the thing which is troubling me most is that every monthend my money is deducted in my bank account sometimes r3000 to r19000 a month.im really heartbroken and down about this please help me my contact number is ********** 811.thank you </p>

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 05:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team