My problem still exists but the service ticket has been closed - bunch of useless people.

I've written 2 reviews - I have received 2 standard replies from Vodacom that someone from that wonderful company will contact me. Guess what, I haven't heard a word from a single "Vodacom service champion". Surprise, surprise, I received a sms telling me that my service number with a specific reference number has been closed - remember that I haven't spoken to anyone in response to my two postings. I can only assume that Vodacom has no intention of sorting out my issue - what a useless company. My only option is to go and camp in their regional office & refuse to leave until I can see a real person & get my problem solved.