MY PREPAID NUMBER WAS DELETED AFTER CANCELLING MY

I TOOK A CONTRACT WITH VODACOM AND CONVERTED MY PREPAID NUMBER TO CONTRACT AND FEW DAYS LATER I CANCELLED AS RESULTS OF THEIR POOR SERVICES. I REQUESTED THEM TO RETURN MY NUMBER TO PREPAID INSTEAD THEY DELETED MY NUMBER . I HAVE A WEEK NOT RECEIVING OR MAKING CALLS THEY PROMISED TO RESOLVE MY ISSUE WITHIN 48HRS OF WHICH UP TO DATE IAM NOT CONNECTED MY NUMBER DOES NOT EXIST <br> <br> That is what i call poor service and incompeted staff