1 reviews | Active since Jan 2018
My prepaid account is continuosly billed for subscriptions ive never requested for
I have been back and forth with Vodacom ,Requesting them to remove anything that keeps on making subscriptions on my Account and that I for one don't play games neither do download music on my cellphone,yet my airtime keeps on vanishing each an every time I recharge ,have called them for several times with no luck hence the problem still persist just don't know how long will one endure this ****************.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
A request to have all subscriptions cancelled has been loaded. Please allow 2 working days for processing.
Please note that these services are activated on the phone/handset.
Kind regards
Moddy
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
A request to have all subscriptions cancelled has been loaded. Please allow 2 working days for processing.
Please note that these services are activated on the phone/handset.
Kind regards
Moddy
