MY PAY AS YOU GO ACCOUNT BLOCKED!!!!

Somewhere during covid when most people had no income, my DATA contract got into arrears with R420 in TOTAL. I am however on PAY AS YOU GO. So yesterday vodacom sent me a sms saying that its in arrears and I chose the YES option for them to contact me so we can sort this out. NO one has contacted me, but today they not only suspended my DATA contract. They also suspended my PAY AS YOU GO LINE. How the hell is that allowed??? My pay as you go in NOT in arrears. And it is not as if I didnt want to sort it out, I rep**** YES!!!! So I called the *135 hash.... its just a recorded message. No one to help you, no numer to call, nothing. Then I called customer care..... a very rude and yes there is a recording Amanda in Subscription collection department has all my details but are not comfortable giving me her surname.... weird. Not listening to what my problem is, keep on interrupting me, and then when I did it back, she claimed I dont want her to assist me. She also promised a patricia jack will phone me back in 20min which did not happen,,,, but we knew that as this is vodacom afterall. I had no problem paying the arrears, I do have one now as NO WHERE in my data contract did it state that I give vodacom permission to block my pay as you go account. It is absurt. You are now costing me to lose business and I will not leave it here. Pathetic. I feel like moving service providers. Of course, vodacom wont mind as the sharks wont feel it.