RP
Romario P
1 reviews | Active since Oct 2025
15 Oct 2025, 21:43
My number was wrongf...
My number was wrongfully suspended by Vodacom after I requested to move from contract to prepaid — I’ve spent hours on calls with no resolution, and it’s affecting my business.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Oct 2025, 06:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2025, 06:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Nov 2025, 10:28Dear Customer,
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2025, 10:28
Official
Dear Customer,
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,