My number is Private number to all ppl whom i call

<p>Dear Vodacom,</p> <p> </p> <p>It is with great sadness that i am writing this review, my story is as follows;</p> <p> </p> <p>From about Aug 2016 when my contract went outside its 24months without upgrading i have received major setback and issues concerning my service at Vodacom.</p> <p> </p> <p>The list includes the following;</p> <p>-No notification that i am outside normal contract terms, and thus had to pay full subscription for the Top up 500. (for about 3months)</p> <p>-Vodacom employees at the call centre for the contracts, giving me miss informed information</p> <p>-Lastly from Dec 2016 when i finally decided to give Vodacom a try and go ahead with another 24month contract on the Top up 500, then all ppl whom i phoned said my call came through as a private number.</p> <p> </p> <p>So as of the 11 January 2017 i would like Vodacom to know, that if the private number problem is not resolved with in 7days, I would like my contract to be cancelled and NO penalty OR charges to be paid to Vodacom due to not giving me the services is requested. Just to make clear, i have both Vodacom and the Device company, with regards to the private number. And it was identified that the fault is with Vodacom. I have got the caller ID on my contract activated as well, but that only relates to receiving calls and not making then.</p> <p> </p> <p>Kind Regards,</p> <p>Unhappy Vodacom Customer!</p> <p> </p> <p>Please contact me at ********** <p> </p>