My number is messed up

I ask Vodacom if I could change my number to pre-paid but keep my contract going on another number, I was told its not possible and after posting a comment on Hello Peter regarding change of my number I was given a call by a Supervisor who confirmed it was not possible, so I made alternative arrangements ... 2 weeks later my number has changed which I didn't need changed anymore, even the call centre Manager could not work it out as when they put my current number on the system it displayed another number and was told I will get a call back the next day .....Which never happen. So went to Gateway Vodacom and was told it will be sorted out still waiting .... Can a Customer Service Manager or any manager that likes working for Vodacom listen to the calls that I had with their employees and sort out my number, because I can't even have data on my phone and I will be charged extra for the other number. Vodacom it's sad, once a customer with a contract service stops to exist