My number has not been ported properly - I can't receive calls

I've been to the Vodacom-Northgate branch 3 times now. I've ported my number over from MTN a week ago and I've had nothing but issues with Vodacom. The number has still not been ported properly. I've been having issues receiving calls ever since the port. I went to the Northgate branch today. The tech consultant refused to assist and instructed me to wait for a consultant. There was only 1 consultant on duty who was busy. There were like 10 employees there doing absolutely nothing. I waited for 30 minutes only to be told that I need to call 082 135 which did not help. The branch manager wasn't around when I asked for her.

Is this how you treat customers? I've been considering getting a contract for an iPhone12, but now i just want to get far away from Vodacom. Can you guys please sort the port out? I don't see why it's now my problem and I have to spend all my time and energy to fix your mess. Please sort this out asap! My contacts are having a problem calling me.

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