My number has been ****** after using it for 10+ years

Item: Vodacom
Rating: 1
Author: Meta M

I have had my number for nearly 15 years and I just got a message saying that a sim swap has been done on my number and now I have been locked out of everything, I have been calling the Vodacom customer care number for the last 3 hours and I have been responded to by an AI which can't help, I WANT MY NUMBER BACK!!!!!

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Replies (1)

Vodacom's replyOfficial

30 Apr 2024, 07:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply30 Apr 2024, 07:14

Official