1 reviews | Active since Sept 2010
my name on credit bureau
Kindly assist me as Vodacom has taken me to the lawyers they claim to have listed my name on the credit bureau after I clearly stated that I do not want the contract anymore. Firstly I was handed over to Burnardraff Attorneys, and now I’m being handed over to Hammondpole Attorneys.
I need to know why my name is being dragged to credit the bureau for a service that was not rendered to me, please listen to the phone calls made from ********** 660 to vodacom between December 2015 and February 2016 where I kept on calling Vodacom telling them that I do not need this contract anymore. Data was loaded on my phone and I contacted them and told them that I was not going to use the data they must take it back as I had already cancelled my contract.
Question? Why would I have wanted to continue with vodacom’s contract after the service I received from your Southgate Branch.
Urgently assist as this has been going on for far too long
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
