KM
KEKELETSO M
1 reviews | Active since Dec 2018
10 Dec 2018, 22:36
My name handed over to attorneys while ***** investigations was still pending
My account was used by unauthorised person last year November that person did an upgrade on my account taking two devices worth R17000 and my name was handed to legal department while my case was still under the forensic investigation.
I am also added on black listing I tried to buy car on August finance by IEMAS but they disapprove my application saying I must pay Vodacom.
In September I app**** for home loan with FNB after their credit backgrounds checks they also declined my application.
Now I am working but homeless with no car because of Vodacom.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Dec 2018, 07:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2018, 07:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
