1 reviews | Active since May 2014
Dear Vodacom
I am trying to phone, but its a problem to get to someone who can actually help me, because you just stay on the phone forever.
I have a very big problem, My Names spelling from you guys is not right and it is an insult for me, because i took my statement as proof of residents and they looked at me and told me that whats on the statement and in my ID is not the same, and that it is not the same person. So that i my biggest query
And then there is also something logged on my account that i would like to clear and see what that charges is please?
Kind Regards
{as soon as my problem is resolve i have no problem to change my rating}
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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