My Line is Off

I hate Vodacom, they blocked my line due to payment hence I have query with the bank and the debit did went through and it shows as paid.<br> <br> I have send the bank statement instead of them reinstating my line they send me a letter saying I need to pay within 7days.<br> <br> also the stupid contact was upgraded without my permission.<br> <br> I didn't sign up for this stupid contact for 2years and I have been trying to cancel it but was told before 2years, why is Vodacom don't disclose this info when they make us join.