My line gets locked everyday
<p>I wake up every morning to find a message stating that "Your credit limit bar has been activated". Then i realise that my internet is switched off and i cant make calls. I call vodacom and they tell me that THEIR SYSTEM locked my line in the middle of the night then they unlock it.</p> <p> </p> <p>Then its the same thing all over again the next morning. i wake up to the same the text message then I have to call them again begging them to open my line. Its been five days of this.! its absolutely infuriating.</p> <p>Now its 12:50pm and i just got the same mesage and my line is locked again. Now i must call them again. UNACCEPTABLE. Sort this out. I am RED customer.</p> <p> </p> <p>Perhaps its time to port my number because vodacom is expensive in case! Such an inconvenience. Sort this out!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
