TM
Thandi M

1 reviews | Active since Jul 2014

15 Apr 2016, 14:42

MY LINE DISCONNECTED FOR NO REASON

Good Day<br> <br> why on earth will my account be suspended when ive paid the account on the 24 of March and was reconnected the next day? its not my problem that vodacom didnt see the amount on their side and now i had to be deducted on the 26th, 28th and now the 1st of April FOR WHAT??? GOD KNOWS, i only have one number and don't have any alternative number to use.<br> <br> i told them to pay for all my bank charges for all the times they've deducted money from my account.<br> i now f have a negative on my account because of the returned debit orders they've made on my account.<br> <br> im f ****ed and need my line back as i owe them nothing.<br> <br> I starting to to hate this service provider and will not recommend anyone to join them. i rate them 1 out of 10 for their poor service and their disgusting ways of doing things and not consulting their clients first.<br> <br> i SPOKE TO ALOT OF PEOPLE BUT DIDNT TAKE THEIR NAMES DOWN, I HAVE ONE LADY NAMED LEAH FROM VODACOM RECOVERY THINK SHELL KNOW BETTER AS SHE EVEN ASSURED ME ILL GET A CALL BACK FOR THIS ISSUE BUT TILL TODAY VODACOM HASNT CALLED ME TO SORT THIS OUT<br> i know why my line is disconnected when i've paid this people.<br> <br> ANGRY AS HELL, IM FUMING WHERE IM AT. NXX

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2016, 15:05
Official
Hello ThandiMo,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team