JU
Jean U
1 reviews | Active since Sept 2010
07 Nov 2020, 08:48
My life on the line...
3months now of eMails,phone calls and visits to shops - they have admitted they were wrong in changing my contract and tell me I can revert to my old package but I still don’t have a cellphone that works and they never pass the credits due ...70yrs old and need my phone for emergencies ...don’t know what to do further.
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Vodacom's replyOfficial
07 Nov 2020, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team