1 reviews | Active since Jan 2014
My Last Vodacom Contract
I upgraded through a Vodacom4U at Mall of the South. Since then everything has gone haywire. It took almost a month before my DexPad were delivered, and I never received my free 10GB once-off as was promised to me in-store. Now, when I want to buy data, I am unable to because the add to account option I always used have been removed from my app. I phoned Vodacom customer care and they would have rectified the problem within 48 hours. It is now a week later and I have not received any response and the problem still persists. This will be my last Vodacom contract.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
