TL
Tc L
1 reviews | Active since Jul 2011
29 Oct 2020, 12:34
My Itemised Billing Does Not Work
I have complained several times that the my itemised bill does not work anymore.(https://myvodacom.secure.vodacom.co.za/vodacom/myvodacom/my-itemised-bill)
I have also asked several times to receive my itemised bill in HTML format. But Nobody does anything!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Oct 2020, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Oct 2020, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Oct 2020, 15:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided and that the itemised billing was sent.
Your query has now been resolved. Regards Consumer Website Team
Our records indicate that feedback was provided and that the itemised billing was sent.
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Oct 2020, 15:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided and that the itemised billing was sent.
Your query has now been resolved. Regards Consumer Website Team
Our records indicate that feedback was provided and that the itemised billing was sent.
Your query has now been resolved. Regards Consumer Website Team
Best regards,